AFTERSALE

At CharLi, we do not believe in obsolescence. Your CharLi can stay up to date by adding latest charging cable connectors and add on new features and innovations. We also carry all of CharLi’s parts to maintain it. We are available to assist you Monday through Friday, your CharLi will always be happy.

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+33 (7) 83 43 69 50

GUARANTEE

CharLi has a 1 year warranty on manufacturing defects.
If CharLi is abused or not used following proper usage, warranty will be void.

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BATTERY

If your CharLi’s battery doesn’t function properly despite of a proper usage, we will proceed with a replacement.

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CHARGING CABLES

In case of damage to cables or mishandling, the first replacement will be complementary (EU Only). After that, unless it is determined that cables have a manufacturing defects, we will send you a quote. You can refer back to the after sale section for more information.

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TRANSFORMER

CharLi’s charger : if it is not functionning properly, despite of a proper usage, we will proceed with a replacement.

LA GARANTIE

CharLi est couvert d’une garantie de 1 an dans le respect des conditions d’utilisation. Celle-ci couvre :

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LA BATTERIE

 Si elle connait un dysfonctionnement dans le cadre d’un usage normal, nous assurons la maintenance.

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LES CABLES

En cas de détérioration des câbles ou d’une mauvaise manipulation, le premier remplacement est offert.
Dès le deuxième remplacement des câbles, ceux-ci seront facturés. Pour cela, référez-vous au paragraphe SAV.

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LE TRANSFORMATEUR

Si celui-ci ne recharge pas correctement CharLi, malgré un usage respectant les conditions d’utilisation, nous assurons la maintenance

CharL’Inn, to care

for your CharLi

STANDARD

picto_SAV

Unlimited supply of charging cables for your CharLi

PREMIUM

Unlimited supply of charging cables, branding toppers and batteries for your CharLi